Privacy Policy

At Fourstrides, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our platform. By using the Fourstrides website and services, you agree to the terms outlined in this policy. If you do not agree with any aspect of this Privacy Policy, please discontinue using our platform.

1. Information We Collect

We collect various types of information to provide and improve our services, including but not limited to:

a. Personal Information

• When you register: Full name, email address, phone number, residential address, date of birth, and other information necessary to verify your identity.
• For landlords and tenants: Additional details such as property information, rental history, and payment details to facilitate rental agreements.

b. Payment Information

Payment details including credit/debit card information or bank details when making transactions. We do not store full payment card numbers but use secure third-party (Paystack.com) services for transaction processing.

c. Usage Information

We collect data about your interactions with our platform, including but not limited to your browsing history, search preferences, and interactions with properties, landlords, and tenants.

d. Device Information

Information about the device(s) you use to access our platform, including hardware model, operating system, browser type, IP address, and device identifiers.

e. Location Data

If you allow us, we may collect information about your geographic location to enhance the user experience, such as showing relevant properties in your vicinity.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide and improve our services: Personal information is essential for verifying users, managing accounts, and facilitating secure property transactions between landlords and tenants.
• To communicate with you: We may send service-related communications such as account updates, notifications about new properties, rent payment reminders, and customer support communications.
• For marketing purposes: With your consent, we may send promotional messages, newsletters, or special offers that may be of interest to you. You can opt-out of these communications at any time.
• For compliance and legal obligations: We may use your information to comply with applicable laws, regulations, or legal processes.

3. Data Sharing and Disclosure

We value your privacy and only share personal information under limited circumstances:

• With service providers: We may share your information with trusted third-party service providers that perform services on our behalf, such as payment processors, legal partners, property management services, and customer support.
• Legal compliance: If required by law, regulation, or a legal process (such as a court order or subpoena), we may disclose your information to the relevant authorities.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business deal. In such cases, you will be notified of any change in ownership or use of your data.
• With landlords and tenants: To facilitate a property rental agreement, certain information (such as your name, rental history, or verification status) may be shared with the relevant landlord or tenant.

4. Data Security

We are committed to safeguarding your information. We employ appropriate technical and organizational measures to ensure the security of your personal data, including:

• Encryption: Sensitive information (such as payment details) is encrypted using industry-standard methods during transmission and storage.
• Access control: Access to your personal data is restricted to authorized personnel only, and our staff undergo regular training on data protection best practices.
• Third-party security: We ensure that our partners and service providers implement similar data security standards when handling your information.

However, no method of transmission over the Internet or electronic storage is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.